If you’re responding to tickets where you need to share your Zendesk help center articles, you no longer need to do the tedious process of:
– Open your Zendesk help center
– Look for that article
– Copy the link and then paste it into your response
– Then hyperlink the click here text with the article link (so that your response doesn’t look ugly)
With AI, all you have to do is instruct the AI with ‘share help center article link’ – that’s it! Here’s a quick video that shows this awesome AI use case.