Happy customers and their Success Stories

Corkcicle

How Corkcicle automated 70% support tickets with Macha AI

Corkcicle scaled its customer service with Macha AI, automating 70% of inquiries, delivering personalized support, and enhancing customer experiences globally.

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Mokobara

How Mokobara achieved 90% ticket automation with Macha AI

Mokobara used Macha AI to automate 90% of website support inquiries, improving efficiency, scalability, and multilingual support, while reducing the need for additional staff.

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Subimods

How Subimods solves complex WISMO and product queries with Macha AI

Subimods integrated Macha AI to enhance order tracking, reduce WISMO tickets by 90%, streamline pre-sales queries, and manage custom cancellation requests effectively.

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Brandl

How Brandl automated 90% of post-sale support tickets with Macha AI

Brandl Nutrition improved order management by integrating Shopify and Recharge with Macha AI, automating 90% of post-purchase queries and simplifying customer access.

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90%

Over 90% of customers expect response times under 10 minutes.

60%

Brands can automate over 60% of their support tickets with AI.

80%

A majority of CX leaders are looking to implement AI in their support processes in a significant way.