Customer-centric AI support
Choose Your Plan
Paid monthly. No contracts on all plans.
AI Assistant for Zendesk
AI Agent for Livechat
AI Agent for Zendesk
Fully-assisted Onboarding & dedicated account manager
Dedicated Account Manager
Receive support from a dedicated Account Manager throughout the onboarding process, completely free of charge.
Controlled Sandbox Testing
We’ll help you test the AI Agent's performance in a controlled sandbox environment before going live.
Post-Launch Support
Your Account Manager will monitor the AI Agent's performance and recommend ways to improve its efficiency.
Happy customers and their Success Stories
How Brandl automated 90% of post-sale support tickets with Macha AI
Brandl Nutrition improved order management by integrating Shopify and Recharge with Macha AI, automating 90% of post-purchase queries and simplifying customer access.
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How Corkcicle automated 70% support tickets with Macha AI
Corkcicle scaled its customer service with Macha AI, automating 70% of inquiries, delivering personalized support, and enhancing customer experiences globally.
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How Mokobara achieved 90% ticket automation with Macha AI
Mokobara used Macha AI to automate 90% of website support inquiries, improving efficiency, scalability, and multilingual support, while reducing the need for additional staff.
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Always On Support. Faster responses. Higher efficiency.
90%
Over 90% of customers expect response times under 10 minutes.
60%
Brands can automate over 60% of their support tickets with AI.
80%
A majority of CX leaders are looking to implement AI in their support processes in a significant way.