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GPT PoweredCustomer-centric AI support
Choose Your Plan

30-day money back guarantee on all plans

Free
$0 per month
+ Upto 50 replies Paid monthly. No contracts.
View Key Features
Zendesk features
Agent workspace Zendesk app
AI assisted replies
Sentiment analysis
Ticket summarization and intent analysis
Auto-triaging
Auto Responders
Custom workflows
Help center integration
Live chat handoff
Historic tickets integration
Other features
Dedicated account manager
AI training and optimization
AI models powered by GPT 4
Chat summaries
Category-wise workflows
AI & chat analytics
Starter
$49 per month
+ Upto 250 replies+ Dedicated Success ManagerPaid monthly. No contracts.
View Key Features
Zendesk features
Agent workspace Zendesk app
AI assisted replies
Sentiment analysis
Ticket summarization and intent analysis
Auto-triaging
Auto Responders
Custom workflows
Help center integration
Live chat handoff
Historic tickets integration
Other features
Dedicated account manager
AI training and optimization
AI models powered by GPT 4
Chat summaries
Category-wise workflows
AI & chat analytics
Plus
$249 per month
+ Upto 2000 replies+ Dedicated Success ManagerPaid monthly. No contracts.
View Key Features
Zendesk features
Agent workspace Zendesk app
AI assisted replies
Sentiment analysis
Ticket summarization and intent analysis
Auto-triaging
Auto Responders
Custom workflows
Help center integration
Live chat handoff
Historic tickets integration
Other features
Dedicated account manager
AI training and optimization
AI models powered by GPT 4
Chat summaries
Category-wise workflows
AI & chat analytics
Dedicated Co-Founder

Dedicated success manager

We'll be there on your journey from pre-launch to post-launch. Abbas, our co-founder, will assist you with on-boarding, setup, audits and optimizations post-audit.

Frequently Asked Questions

  • Do you have a free trial?

    Yes, absolutely! You get 50 free answers for the Macha Zendesk widget. No credit card required.

  • Can I integrate my Shopify store?

    Yes! You can integrate you store to allow your agents create answers about your products, and customer orders.

  • What do Macha AI products do?

    It helps your support agents provide better and faster responses to tickets with the help of AI powered tools.

  • How long does onboarding take?

    We provide a white glove onboarding experience. Which means we support you throughout the on-boarding process. You should be up and running in less than 15 mins. As simple as authenticating Zendesk integration.

  • What if I'm not happy with the product?

    We have a 30 day money back guarantee - no questions asked.

  • Do I need to pay for a demo?

    Absolutely not. You only pay once you are happy to subscribe to the product.

Happy customers and their Success Stories